How KolaYaz handles information
This page explains what information KolaYaz may collect, why we use it, how documents are handled, and how to contact us about privacy.
Last updated: July 17, 2026
Information we collect
Account information such as name, email address, phone number, role, and merchant profile details.
Order information such as print settings, selected printer, pickup location, timestamps, payment status, and support history.
Device and usage information such as browser type, IP address, app events, device status, logs, and diagnostic data.
How we use information
To create accounts, process print orders, route jobs to printers, manage merchant devices, and provide customer support.
To monitor reliability, prevent fraud, improve product performance, and maintain platform security.
To send service messages, receipts, policy updates, and operational notices related to KolaYaz.
Document handling
Uploaded documents are used to complete the requested print workflow.
KolaYaz is designed to limit document retention and clean up files after the print process is complete.
Users should avoid uploading documents they are not authorized to print or share.
Security and sharing
We use technical and organizational measures intended to protect accounts, orders, documents, and merchant systems.
Information may be shared with payment processors, infrastructure providers, support tools, merchants involved in an order, or authorities when legally required.
No internet service can guarantee absolute security, but we work to reduce risk and respond to issues promptly.
Your choices
Request access to information associated with your account
Ask us to correct inaccurate account or merchant details
Request deletion where legally and operationally possible
Contact us about privacy, security, or document handling questions